Privacy Policy
Last Updated: ...
MOMONEYO ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you register on the platform, create a campaign, make a donation, or communicate with us. This information may include:
- Personal Identification Information: Name, email address, phone number.
- Authentication Information: Information provided through third-party sign-in services like Google, such as your name and email address as permitted by the provider.
- Campaign Information: Details you provide for your fundraising campaign, including text, images, and videos.
- Payment and Donation Information: When you make a donation, your payment is processed by our third-party payment provider, Pawapay. We may receive information from them such as your phone number, transaction IDs, and donation amount. We do not store your full payment details on our servers.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services.
- Process your donations and fundraising activities in partnership with Pawapay.
- Improve, personalize, and expand our services.
- Communicate with you, including for customer service and to send you updates about campaigns.
- Prevent fraud and ensure the security of our platform.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following situations:
- With Campaign Creators: If you donate to a campaign, we will share your name and donation amount with the campaign creator.
- Publicly on the Platform: Your name and donation amount are displayed on the campaign page you support.
- With Service Providers: We share information with third-party vendors and service providers that perform services for us, such as payment processing (Pawapay), hosting, and analytics.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Your Data Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To make such a request, please contact us using the contact information below.
6. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under this age, we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: support@momoneyo.com.